Industry guide

Best Card Payment Provider For Hotels

The best option depends on your turnover, transaction size, contract terms, settlement needs and how your business takes payments. Hotels handle pre-authorisations, deposits, in-person payments and a high share of international cards. The right setup balances pricing transparency with strong support and reliable handheld terminals.

What hotels usually need

  • Reliable handheld and counter terminals
  • Pre-authorisation and deposit handling
  • Clear pricing across consumer, commercial and international cards

Common card payment costs in this industry

  • Per-transaction percentage, often elevated by international card mix
  • Multiple terminal hire agreements
  • PCI compliance and any premium reporting fees

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Cheapest option vs best value option

Cheapest: Pay-as-you-go is rarely the right fit for hotels above the smallest scale.

Best value: Most hotels benefit from a managed Interchange Plus account with strong support and clear international card pricing.

Best for high turnover

Larger hotels and groups should consolidate terminals and ask for transparent Interchange Plus pricing.

Best for fast settlement

Next business day settlement is widely available and usually sufficient.

Best for customer support

Strong UK support with 24-hour coverage is often a priority.

Contract and exit fee considerations

  • Multiple departments may sit on separate contracts.
  • PMS integrations need to be considered before any switch.

What to check on your statement

  • Effective rate split by consumer, commercial and international cards.
  • Terminal hire across all departments.
  • PCI, authorisation and any premium reporting fees.

Frequently asked questions

What is the best card payment provider for a hotel business in the UK?

There is no single best provider for any one industry. The right fit depends on your monthly card turnover, average transaction value, contract position, settlement needs and how you take payments. Uploading a recent statement is the most reliable way to compare your current setup against suitable alternatives.

Will switching disrupt my hotel operations?

A well-planned switch typically involves a new terminal and a short configuration period. We always check your existing contract first so timing avoids overlap and exit costs are quantified before any decision.

Do I have to switch after the review?

No. Many hotel reviews end with the business staying on a renegotiated rate, or simply confirming the current setup is reasonable. There is no obligation to change provider.

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Providers commonly reviewed for this industry