Learning centre

Plain-English guides for UK businesses that take card payments.

Independent, vendor-neutral explainers covering merchant statements, pricing models, contracts, exit fees and the cost of accepting cards in the UK.

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6 clusters · 44 guides

Merchant statements & fees

9 guides

Everything on your monthly statement — line by line — and how to spot overcharging.

Pillar

Understanding Your Merchant Statement: A Line-by-Line UK Guide

A plain-English walk-through of every line on a UK merchant services statement, from interchange and scheme fees to PCI, terminal hire and the small charges that quietly inflate your effective rate.

9 min read

How To Read A Card Payment Statement

A step-by-step UK guide to working through every section of a merchant statement and spotting the line items that matter.

10 min read

Card Payment Fees Explained: A UK Business Guide

A plain-English breakdown of every card payment fee a UK business is likely to see - what each charge is, why it exists, and what a reasonable range looks like.

8 min read

Authorisation Fees Explained: The Silent Cost of Small Transactions

What per-transaction authorisation fees are, how much they add up to for low-ticket UK businesses, and how to include them properly in your effective rate.

11 min read

PCI Compliance Fees & Costs UK 2026: SAQ Types, Prices and How to Avoid Non-Compliance Charges

How much PCI DSS compliance costs UK businesses in 2026, what acquirers actually charge (£3–£6/month), which SAQ applies, and how to stop £15–£35 non-compliance fees.

7 min read

Monthly Minimum Charges Explained

How UK merchant accounts use monthly minimum service charges, when they hurt, and how to spot them on your statement.

7 min read

Merchant Acquirer Margin Explained

The acquirer's margin is where the real cost comparison happens on Interchange Plus. Here's how to isolate it.

7 min read

Scheme Fees Explained (Visa & Mastercard)

The pass-through fees Visa and Mastercard charge on every card transaction, and why they've risen sharply since 2016.

7 min read

What Is An Effective Merchant Rate?

The single most useful number to know about your card processing, and how to calculate it from any UK merchant statement.

Pricing models & rates

7 guides

How UK card processing is priced — interchange-plus, blended, IC++ — and what a fair rate looks like.

PCI, SCA & risk

7 guides

PCI DSS compliance, Strong Customer Authentication, chargebacks and reserves.

Pillar

PCI DSS SAQ Guide: Which Self-Assessment Applies to Your Business

A UK guide to the PCI DSS Self-Assessment Questionnaires (SAQ A, A-EP, B, B-IP, C, C-VT, P2PE-HW, D), when each applies, and how merchant level thresholds change what you must do.

11 min read

PCI Compliance Fees & Costs UK 2026: SAQ Types, Prices and How to Avoid Non-Compliance Charges

How much PCI DSS compliance costs UK businesses in 2026, what acquirers actually charge (£3–£6/month), which SAQ applies, and how to stop £15–£35 non-compliance fees.

11 min read

Strong Customer Authentication and 3-D Secure 2: A UK Merchant Guide

How SCA and 3-D Secure 2 work under UK PSD2, which exemptions actually reduce friction, and how to balance conversion with liability shift on card-not-present transactions.

8 min read

Chargebacks Explained for UK Merchants

How chargebacks work, what they cost, and the practical steps to reduce them.

14 min read

UK Chargeback Reason Codes: The Complete Merchant Reference

A working UK reference to Visa and Mastercard chargeback reason codes, the dispute lifecycle, the evidence that actually wins representments, and the VAMP / Excessive Chargeback thresholds you must stay under.

7 min read

Rolling Reserves Explained

Why some providers hold back a percentage of your card takings, when it's justified, and how to reduce it.

9 min read

Card Payment Settlement Times in the UK: Standard, Next-Day & Same-Day

How UK settlement actually works, what standard / next-day / same-day really mean, and which businesses genuinely benefit from faster settlement.

Card machines & hardware

12 guides

Terminals, PDQs, portable and mobile card machines — buying guides by business type.

Pillar

Card Machine Buying Guide

A structured buying process for UK businesses choosing a new card machine, from shortlist to signature.

7 min read

PDQ Machines Explained: What Is a PDQ Card Machine? (UK 2026)

What PDQ means, the four types of UK card machine (countertop, portable, mobile, mPOS), typical rental costs and how to pick the right one.

10 min read

Terminal Rental Costs in the UK: Hire, Buy, Bundled & What to Check

A comprehensive guide to how UK card terminals are priced — monthly rental, one-off purchase and bundled models — and why the terminal contract usually outlasts your merchant agreement.

9 min read

Best Card Machine UK 2026: Compare Card Machines, Readers & Terminals

Compare the best UK card machines and card readers for 2026 across countertop, portable, mobile and mPOS - with real cost checks, not just headline rates.

7 min read

Best Card Machine for Small Business UK

The card machine options that suit small UK businesses, and how to pick between pay-as-you-go and monthly plans.

7 min read

Best Card Machine for Restaurants

What restaurants need from a card machine, and the leading UK options for tips, split bills and table service.

6 min read

Best Card Machine for Cafes

Fast, low-cost card machines suited to high-volume, low-value cafe transactions.

7 min read

Best Card Machines for Retail UK 2026: Countertop & Portable Compared

The best UK retail card machines and terminals for 2026 - countertop vs portable, EPOS integration, rental costs and what to negotiate.

6 min read

Best Card Machine for Trades

Mobile card readers that work on-site, in vans and at client premises for UK trade businesses.

7 min read

Portable Card Machine Comparison

Side-by-side comparison of the leading portable card machines used by UK hospitality and retail.

6 min read

Mobile Card Machine Guide

How mobile card machines work, the leading UK options, and how they differ from portable and mPOS.

8 min read

EPOS and Card Machine Guide

How EPOS software and card machines fit together, and how to avoid paying twice for the same functionality.

Find out if you're overpaying on card fees

Two numbers — your monthly card bill and annual turnover — and we'll estimate your effective rate against the UK average. Send your statement and we'll email a full written breakdown within 30 minutes (8am–6pm, 7 days a week).

Check If I'm Overpaying

Takes 30 seconds. Statement optional.