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Merchant statements & fees7 min read

Monthly Minimum Charges Explained

How UK merchant accounts use monthly minimum service charges, when they hurt, and how to spot them on your statement.

What is a monthly minimum charge?

A monthly minimum service charge (MMSC) is a floor on the fees your provider earns from you each month. If your transaction fees fall below the minimum, you pay the difference.

Typical minimums range from £10 to £50/month. A £25 minimum means the provider earns at least £25 in transaction fees from you each month - if your turnover is too low, you top up to that floor.

When it hurts most

Seasonal businesses, holiday closures and quiet trading months. Low-turnover months can effectively double the effective rate you pay.

Example: a seasonal business processes £2,000 in January at a 0.9% blended rate = £18 in transaction fees. A £25 minimum adds a £7 top-up. The effective rate for that month is now 1.25%, not 0.9%.

How to spot it

Look for a line called 'minimum monthly service charge', 'MSC minimum' or 'monthly threshold'. Cross-check against total percentage fees for the month.

How to negotiate it

If your monthly eligible transaction fees consistently exceed the minimum, ask whether the minimum can be removed at renewal.

If it cannot, ask for a lower amount and calculate the annual effect using your quieter months. Get the revised term and effective date in writing.

Key takeaways

  • Monthly minimums penalise quiet months and inflate your effective rate.
  • Some providers waive minimums after negotiation, especially at higher volumes.
  • Pay-as-you-go providers usually have no monthly minimum.

Want to understand what you are actually paying?

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Official sources

Frequently asked questions

Are minimums standard in UK merchant contracts?

Check the actual agreement rather than assuming from the provider's age or brand. A minimum processing charge and a fee triggered by insufficient card turnover are different mechanisms. Teya, for example, documents a minimum-volume fee for agreements that include a volume threshold; the conditions on your account matter.

Can a minimum be back-dated?

Ask which period the charge relates to, which clause permits it and how it was calculated. Different minimum-charge and minimum-volume arrangements can use different assessment periods, so do not assume every fee uses only the current month's transaction charges.

Does a minimum apply during onboarding?

Most providers waive minimums for the first 1-3 months. Check the contract.

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