Using Dojo?

Dojo (Paymentsense's flagship brand) has grown rapidly in the UK, particularly within hospitality, retail and personal services. The proposition centres on a modern card machine, next-business-day settlement and a simple sign-up process.

Pricing is typically presented as a single blended rate. While this is easy to understand, it does not always reveal the true effective rate paid across the full mix of card types and transaction values.

• Merchant agreements are commonly offered on multi-year terms.
• Terminal hire is typically aligned to the merchant agreement length.
• Pricing reviews after onboarding are not automatic - rates may stay fixed for the full contract.

• Early termination fees may apply if the merchant agreement is cancelled before its end date.
• Always check both the merchant agreement and the terminal hire schedule before any decision.
• Where switching makes clear financial sense, some alternative providers may be able to assist with exit costs, subject to approval.

We never guarantee to pay your exit fees or that you can be released from a contract. Any support with exit costs is dependent on selected alternative providers, is subject to approval and is only considered when switching makes clear financial sense.

• Rate has not been reviewed since signing up.
• Business mix is heavy in commercial or international cards, where blended pricing can be more expensive.
• Average transaction value has changed materially.
• Renewal is approaching and the owner wants a benchmark before signing again.