Is your Dojo deal still earning its place?

If you are considering a Dojo alternative, first establish what you want to change: the complete bill, contract flexibility, equipment or service. A different pricing model is not automatically cheaper, and a newer Dojo offer may differ from the agreement you already hold.

Dojo offers in-person and remote payment products. Check the current product details and your signed agreement: a public offer does not establish the price or terms on an existing account.

To compare alternatives, use the same turnover, card mix and transaction count, then add equipment, software and any other charges that apply. Keep the services you need in the comparison, including your till integration and settlement arrangements.

• Transaction chargesCheck the agreed rates for the card types and payment channels you use.
• EquipmentConfirm upfront or monthly costs, the supplied devices and the equipment terms.
• Authorisation feePer-transaction charge, where applicable.
• Software and additional servicesInclude any paid tools, integrations or remote-payment services in the total.

The current range includes Dojo Go Max, Pocket and Wired. Confirm the device, connectivity and integration included in your quote.

• Your existing agreement may differ from the current fixed or rolling offers. Confirm which terms apply before making a decision.
• Check merchant services, equipment and software obligations individually, including notice and what happens after any minimum term.
• Ask whether a revised price would introduce a new commitment or change another part of your arrangement.
• Early termination fees may apply if the merchant agreement is cancelled before its end date.
• Always check both the merchant agreement and the terminal hire schedule before any decision.
• Where switching makes clear financial sense, some alternative providers may be able to assist with exit costs, subject to approval.