Using Worldpay?

Worldpay (now part of FIS, and in 2024 announced as being acquired by GTCR and Fidelity National Information Services) serves a significant share of UK merchants. Because of its scale, pricing models vary widely - from simple blended rates for small businesses to fully Interchange Plus for larger merchants.

Worldpay statements can be detailed and contain several recurring line items beyond the headline transaction rate, which is why a structured statement review is often useful.

• Merchant contracts typically range from 12 to 48 months.
• Terminal contracts are usually separate and can run for a different length.
• Notice periods of 30 to 90 days are common when cancelling at the end of a term.

• Early termination fees may be based on remaining months of either the merchant or terminal contract.
• If either contract is still running, exiting both at the same time requires careful planning.
• Some alternative providers may contribute towards exit costs where switching makes clear financial sense, subject to approval.

We never guarantee to pay your exit fees or that you can be released from a contract. Any support with exit costs is dependent on selected alternative providers, is subject to approval and is only considered when switching makes clear financial sense.

• Multiple line items on the statement that are hard to interpret.
• Headline rate looks competitive but the effective rate is significantly higher.
• Settlement is delayed beyond what the business now needs.
• Renewal or rate increase notification has been received.