Using Teya?
Overview of Teya
Teya (formerly SaltPay) focuses on small and medium UK businesses, offering card terminals, online payments and basic business tools. Pricing is generally simple and blended, which suits owners who want a single rate to work from.
As with any blended-pricing provider, the effective rate paid each month depends on the mix of cards and transactions. A statement review is the most accurate way to see what your account is really costing.
Common fees businesses should check
Single percentage across most card types.
Depending on the selected package.
Where Teya's broader software bundle is included.
Such as loyalty, business accounts or analytics.
Want us to check these fees on your Teya statement?
Start free reviewContract terms and considerations
- Contract terms vary by package; some are rolling, others have a minimum term.
- Always confirm in writing whether terminal hardware is purchased, rented or supplied as part of a package.
Exit fees and early termination
- Where a minimum term applies, early exit may incur a charge.
- If hardware was supplied as part of a package, return or buy-out terms may apply.
- Selected alternative providers may help with exit costs in specific cases, subject to approval.
We never guarantee to pay your exit fees or that you can be released from a contract. Any support with exit costs is dependent on selected alternative providers, is subject to approval and is only considered when switching makes clear financial sense.
Common reasons businesses request a review
- Owner wants to benchmark Teya's blended rate against an Interchange Plus quote.
- Mix of commercial / international cards is high, which may inflate the effective rate.
- Add-ons are no longer being used but are still being paid for.
Frequently asked questions
Will reviewing my Teya statement contact Teya?
No. We never contact your current provider without your written permission. The review is private and entirely for your information.
Do I have to leave Teya after the review?
Not at all. Many reviews end with the business staying on a renegotiated rate, or with confirmation that the existing setup is reasonable. You are under no obligation to switch.
How long does a Teya statement review take?
Most reviews are returned within a few working days once we have a recent monthly statement.
What does the review actually check?
Transaction rates, terminal rental, PCI fees, authorisation fees, monthly minimums, settlement timings, contract length, exit fees and any hidden extras specific to your account.
Get an independent view on your Teya setup
We check your rates, contract terms, exit fees and whether more suitable provider options may exist. No obligation. No provider contacted without your permission.
Or submit the form and we'll email you for it.
Related providers
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SumUp
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Zettle
PayPal-owned pay-as-you-go card reader and POS system, popular with small UK retailers and hospitality businesses.
Related reading
How Card Payment Pricing Works in the UK
Blended, Interchange Plus, IC++ and pay-as-you-go pricing explained, with the trade-offs each model brings.
Card Payment Costs For UK SMEs
A realistic look at what UK small businesses typically pay to accept card payments - and where the cost most often hides.
How To Compare Merchant Service Providers
A structured framework for comparing UK card payment providers on more than just the headline rate.