Already with Trust Payments?
Overview of Trust Payments
Trust Payments serves UK businesses across ecommerce, retail and hospitality, offering acquiring alongside its own gateway and value-added services. Pricing is typically bespoke and depends on channel mix, volume and integration.
Because Trust Payments accounts often bundle acquiring, gateway and additional services, a statement review is useful to separate the true cost of each element.
Common fees businesses should check
Blended or Interchange Plus depending on the package.
Per-transaction or monthly gateway charges for online payments.
Hire cost for card machines where physical acceptance is used.
Standard recurring charges on most accounts.
Want us to check these fees on your Trust Payments statement?
Start free reviewContract terms and considerations
- Merchant agreements commonly run 12 to 36 months.
- Gateway and terminal services may sit on separate agreements.
Exit fees and early termination
- Early termination charges may apply where the contract is still running.
- Some alternative providers may help with exit costs where switching makes clear financial sense, subject to approval.
We never guarantee to pay your exit fees or that you can be released from a contract. Any support with exit costs is dependent on selected alternative providers, is subject to approval and is only considered when switching makes clear financial sense.
Common reasons businesses request a review
- Bundled acquiring and gateway pricing is unclear.
- Online and in-store rates have never been benchmarked separately.
- Renewal is approaching and the owner wants an independent view.
Frequently asked questions
Will reviewing my Trust Payments statement contact Trust Payments?
No. We never contact your current provider without your written permission. The review is private and entirely for your information.
Do I have to leave Trust Payments after the review?
Not at all. Many reviews end with the business staying on a renegotiated rate, or with confirmation that the existing setup is reasonable. You are under no obligation to switch.
How long does a Trust Payments statement review take?
Most reviews are returned within a few working days once we have a recent monthly statement.
What does the review actually check?
Transaction rates, terminal rental, PCI fees, authorisation fees, monthly minimums, settlement timings, contract length, exit fees and any hidden extras specific to your account.
Get an independent view on your Trust Payments setup
We check your rates, contract terms, exit fees and whether more suitable provider options may exist. No obligation. No provider contacted without your permission.
Or submit the form and we'll email you for it.
Related providers
Stripe
A developer-focused online payments platform used by UK ecommerce businesses, SaaS companies and marketplaces.
Opayo
A UK-focused payment gateway (formerly Sage Pay), now part of Elavon, used by ecommerce and MOTO merchants.
Worldpay
One of the largest global acquirers, with a wide variety of products, pricing structures and contract terms in the UK.
Related reading
How Card Payment Pricing Works in the UK
Blended, Interchange Plus, IC++ and pay-as-you-go pricing explained, with the trade-offs each model brings.
Understanding Your Merchant Statement
A plain-English guide to the line items on a UK merchant services statement, and which ones quietly inflate your effective rate.
Merchant Account vs Payment Gateway
The difference between a merchant account and a payment gateway, and why online businesses need both (or a bundled equivalent).