SumUp statement review

Using SumUp?

Upload your merchant statement and we'll review your fees, contract terms, exit costs and whether there may be more suitable options available. Independent. No obligation.

Overview of SumUp

SumUp is best known for its pay-as-you-go pricing and low-cost card readers. It is popular with sole traders, freelancers and small businesses that want simple, contract-free card acceptance.

While headline pricing is easy to understand, SumUp is not always the cheapest option once a business reaches a steady monthly turnover. A review can confirm whether pay-as-you-go is still the best fit, or whether a managed merchant account would now be more cost-effective.

Common fees businesses should check

Per-transaction percentage

Applied to every card payment.

Card reader cost

Typically a one-off purchase.

Optional add-ons

Such as invoicing, online store and gift cards.

Want us to check these fees on your SumUp statement?

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Contract terms and considerations

  • SumUp's core offering is typically contract-free, with no monthly terminal hire.
  • Bundled software or business accounts may have their own terms - always check.

Exit fees and early termination

  • There is usually no formal exit fee for the core card-reader product.
  • If additional products or subscriptions are in place, check each individually.

We never guarantee to pay your exit fees or that you can be released from a contract. Any support with exit costs is dependent on selected alternative providers, is subject to approval and is only considered when switching makes clear financial sense.

Common reasons businesses request a review

  • Monthly card turnover has grown beyond the level where pay-as-you-go is cheapest.
  • Average transaction value is high, making percentage-only pricing more expensive than a managed account.
  • Owner wants to compare SumUp against a traditional merchant account.

Frequently asked questions

Will reviewing my SumUp statement contact SumUp?

No. We never contact your current provider without your written permission. The review is private and entirely for your information.

Do I have to leave SumUp after the review?

Not at all. Many reviews end with the business staying on a renegotiated rate, or with confirmation that the existing setup is reasonable. You are under no obligation to switch.

How long does a SumUp statement review take?

Most reviews are returned within a few working days once we have a recent monthly statement.

What does the review actually check?

Transaction rates, terminal rental, PCI fees, authorisation fees, monthly minimums, settlement timings, contract length, exit fees and any hidden extras specific to your account.

Get an independent view on your SumUp setup

We check your rates, contract terms, exit fees and whether more suitable provider options may exist. No obligation. No provider contacted without your permission.

Upload my statement

Or submit the form and we'll email you for it.

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