Using SumUp?
Overview of SumUp
SumUp is best known for its pay-as-you-go pricing and low-cost card readers. It is popular with sole traders, freelancers and small businesses that want simple, contract-free card acceptance.
While headline pricing is easy to understand, SumUp is not always the cheapest option once a business reaches a steady monthly turnover. A review can confirm whether pay-as-you-go is still the best fit, or whether a managed merchant account would now be more cost-effective.
Common fees businesses should check
Applied to every card payment.
Typically a one-off purchase.
Such as invoicing, online store and gift cards.
Want us to check these fees on your SumUp statement?
Start free reviewContract terms and considerations
- SumUp's core offering is typically contract-free, with no monthly terminal hire.
- Bundled software or business accounts may have their own terms - always check.
Exit fees and early termination
- There is usually no formal exit fee for the core card-reader product.
- If additional products or subscriptions are in place, check each individually.
We never guarantee to pay your exit fees or that you can be released from a contract. Any support with exit costs is dependent on selected alternative providers, is subject to approval and is only considered when switching makes clear financial sense.
Common reasons businesses request a review
- Monthly card turnover has grown beyond the level where pay-as-you-go is cheapest.
- Average transaction value is high, making percentage-only pricing more expensive than a managed account.
- Owner wants to compare SumUp against a traditional merchant account.
Frequently asked questions
Will reviewing my SumUp statement contact SumUp?
No. We never contact your current provider without your written permission. The review is private and entirely for your information.
Do I have to leave SumUp after the review?
Not at all. Many reviews end with the business staying on a renegotiated rate, or with confirmation that the existing setup is reasonable. You are under no obligation to switch.
How long does a SumUp statement review take?
Most reviews are returned within a few working days once we have a recent monthly statement.
What does the review actually check?
Transaction rates, terminal rental, PCI fees, authorisation fees, monthly minimums, settlement timings, contract length, exit fees and any hidden extras specific to your account.
Get an independent view on your SumUp setup
We check your rates, contract terms, exit fees and whether more suitable provider options may exist. No obligation. No provider contacted without your permission.
Or submit the form and we'll email you for it.
Related providers
Zettle
PayPal-owned pay-as-you-go card reader and POS system, popular with small UK retailers and hospitality businesses.
Dojo
A UK-focused card payments provider known for next-day settlement and modern terminals, often used by hospitality and retail.
Teya
Formerly SaltPay - a European payments provider widely used by UK small businesses, particularly hospitality and independent retail.
Related reading
Card Payment Costs For UK SMEs
A realistic look at what UK small businesses typically pay to accept card payments - and where the cost most often hides.
How To Compare Merchant Service Providers
A structured framework for comparing UK card payment providers on more than just the headline rate.
How Card Payment Pricing Works in the UK
Blended, Interchange Plus, IC++ and pay-as-you-go pricing explained, with the trade-offs each model brings.